AVAILABLE SERVICES
Multiple departments (front office, operator/ PBX, bell/ valet, housekeeping, food & beverage, pool/ recreation, concierge services, security.)
service tiers
I - Introduction
IntroductoryCall + Proposal
$450
II - Wellness Check (sample)
Site Visit (1- 2 days*) + Team Hours (16 hours) + Action Plan + Follow Up Call
III- Growth Strategy
Custom Property Package
3- 6 months
IV- Longterm Results
On going support : Site Visits & Calls . 6-12 months
WORLD CLASS CONSULTING services
I have devoted over fifteen years to the most coveted luxury hotels and brands around the world. I have mastered world class luxury service, hotel operations, service & leadership training, asset acquisition, ownership relations, hotel openings & re-brandings among other skills...
I’ve seen the hospitality industry change before my eyes : from the pandemic to socioeconomic changes and have encountered well respected professionals who believe that this era is the end of ‘luxury hospitality’. Devoted to ensure the art of this craft does not die, I decided to embark on this journey.
What makes my consulting services different; is the varied experience in operations & consulting from Hawaii, to Napa Valley, Dubai, and Florida. My ability to see beyond a consultant role, and instead through the eyes of a world class hotelier, has benefitted multiple properties through service training, leadership development, profitability and guest & employee satisfaction.
I focus on partnering with executive leadership in a symbiotic manner; while teaching and guiding properties to achieve their highest potential, and maintain it, for years to come. Impeccable luxury service is an art form that cannot be lost through time.
Adriana Regan
Clients & Friends Have Said..
“Adriana is not just a great leader...she is a great person! During the depths of COVID, Adriana rallied the "family" to stay positive, strong and focused. She is fantastic with the Team and the guests. She has amazing "EQ", something you can't teach. I was fortunate to work with Adriana and hope to again!”
-David Ryan, Multi-Property GM & LuxuryLeader
work with me
E. regan@worldclasshospitalityconsulting.com
P. (808) 634- 9175
LinkedIn. www.linkedin.com/in/adriana-regan-