Transform your property in 30 days.

A focused, 360° assessment of your guest experience, brand presence, and operational performance — designed to identify what’s working, what’s missing, and where your greatest revenue potential lies.

What’s included:

• Full digital and operational audit (guest journey, online presence, service standards)
• Review of marketing channels and brand alignment
• 30-day action plan with 3–5 measurable strategies to increase efficiency and profit
• One-hour debrief session to align your leadership team

Optional:  Add ongoing remote GM or brand support to help implement your plan. Or onsite property guest experience Audit. 

Best for:  Boutique hotels, lifestyle properties, and independent owners ready to elevate performance without the corporate overhead.

Executive-level leadership, reimagined for today’s hospitality.

Receive the expertise and accountability of a General Manager — without the full-time cost. Through remote systems, leadership coaching, and brand strategy, I provide the structure your property needs to perform at a world-class level.

What’s included:

• Weekly virtual meetings and KPI accountability
• Leadership guidance, team development, and operational strategy
• Brand and guest experience oversight
• Marketing and revenue optimization reviews
• Monthly performance summary + strategic roadmap

Best for:

Independent hotels and brands seeking stability, direction, and consistency — led by a trusted hospitality expert.

Train your team. Strengthen your brand. Standardize excellence.

Empower your staff with tools built from 15 years of world-class experience — from Ritz-Carlton to 1 Hotel. These downloadable resources and courses help you implement five-star standards across service, culture, and brand storytelling.

Available now:

Brand Standards — customizable checklist and service blueprint for your brand. 

Team Culture Guide — build your service philosophy from the ground up with these resources. 

Best for:

Owners and managers ready to bring high-level polish and consistency to their operations — at their own pace.